Smart G4 Hospital Nurse Call System
Smart Hospital Nurse Call System
Instant, reliable staff alerting for every clinical environment
Smart G4 nurse call systems connect patients, clinical staff, and hospital management in real time — with priority-based alerting, staff location tracking, and full integration with the hospital BMS and GRMS platforms.
Why Nurse Call Matters
A nurse call system is the lifeline between patients and clinical staff. Smart G4 goes beyond a simple call button — delivering intelligent alerting with escalation logic, staff acknowledgement tracking, response time analytics, and seamless integration with room control and BMS systems.
Six Priority Levels
Every call type has its own priority, escalation path, and visual indicator — so staff always know what needs attention first.
Standard bedside call button — patient requests assistance. Displayed at nurse station and on corridor light.
High-priority emergency alert — triggers immediate escalation to all available staff and activates corridor emergency light.
Pull-cord or button in bathroom — patient requires assistance. Separate priority queue from bedside calls.
Staff-to-staff call — clinical staff requests colleague assistance without leaving the patient.
Cardiac arrest or critical emergency — triggers hospital-wide alert, activates all available staff in the zone.
Routine duty call — staff notified of scheduled tasks, medication rounds, or patient monitoring reminders.
Beyond a Simple Call Button
Priority-Based Escalation
Calls are automatically escalated if not acknowledged within a configurable time — from bedside panel to nurse station to ward manager.
Staff Location Display
Corridor dome lights and zone displays show which rooms have active calls, staff presence, and call priority at a glance.
Response Time Analytics
Full audit trail of every call — time raised, time acknowledged, staff who responded, and resolution time. Exportable for compliance reporting.
BMS & GRMS Integration
Nurse call status feeds directly into the room BMS — triggering lighting changes, door unlock, and HVAC adjustments on call activation.
Wireless Staff Badges
Optional wireless staff badges allow automatic call assignment to the nearest available staff member and track staff location across the ward.
Touchless Call Options
Infrared proximity sensors and voice-activated call options for patients with limited mobility — no physical button press required.
Nurse Call Hardware Components
Bedside Patient Panel
Illuminated call button with cancel, nurse call, and emergency call. Backlit for night use.
Bathroom Pull Cord
Waterproof pull cord with visual and audible confirmation. Meets IEC 60364-7-710 requirements.
Corridor Dome Light
Three-colour dome light outside each room — green (staff present), amber (call active), red (emergency).
Nurse Station Display
Central touchscreen display showing all active calls, room status, staff assignments, and response times.
Staff Handset / Badge
Wireless handset or wearable badge for mobile staff — receives call alerts, allows acknowledgement, and tracks location.
Zone Controller
DIN-rail mounted zone controller managing up to 32 rooms — standalone operation if network fails.
Standard Inpatient Nurse Call System
A complete, purpose-built nurse call hardware family for inpatient wards — from the room door display and bedside call panel to the wall-mounted cabinet and patient-held accessories.
SB-NCDoor-WL
Room Door Display Panel
Wall-mounted outside each patient room. Shows the room number in large, high-visibility digits alongside the nurse call status icon — instantly visible from the corridor so staff can identify active calls at a glance without checking the nurse station.
OE-4CDL-WL & OE-6CDL-WL
Wall Status Light Cabinet
4-channel and 6-channel wall-mounted cabinets housing the corridor dome lights and zone wiring. Hinged front panel provides easy access for commissioning and maintenance.
Patient Call Accessories
The bedside panel provides dedicated Call and Service buttons with a medical cross icon for immediate recognition. The pendant OE-Call Button clips to bed rails for patients with limited reach, while the OE-Pull Cord mounts in bathrooms and wet areas — waterproof, with a bright red pull handle and audible confirmation on activation.
SB-Orphanage15-WL/W
Smart Orphanage Care Panel
A specialized 15-icon pictogram panel for care homes, orphanages, and non-verbal patient environments. Five categories — Feel, Hygiene, Needs, Always, and Abuse — let residents communicate needs and report concerns without words. The HIT button triggers an immediate priority alert to staff.
Emergency Codes & Self-Service — Unique Smart G4 Features
Beyond standard nurse call, Smart G4's advanced inpatient NCS adds hospital-grade emergency code activation, patient self-service requests, and real-time custodial dispatch — all from a single wall panel or bedside touchscreen.
SB-NC15TSS-WL/W
Patient Self-Service Touchscreen Panel
A 15-icon bilingual (Arabic / English) touchscreen panel that empowers patients to communicate needs without pressing a call button. Five categories cover every inpatient request — from clinical calls to comfort and mobility assistance.
Emergency Code Activation Panel
Staff-only glass panel with dedicated buttons for all six hospital emergency codes — Code Blue, Trauma, Pediatrics, STEMI, Stroke, and RRT. Each code triggers a hospital-wide alert with the correct priority and response protocol.
Room Door Panel — Emergency Codes & Room Number
The corridor-facing door display shows the room number in large digits alongside the active emergency code in its designated color — so responding staff can identify the code type and room instantly from the hallway without checking a central station.
Real-Time Custodial & Housekeeping Dispatch
Every patient self-service request flows directly into the custodial dashboard — timestamped, categorized, and assigned to the right team. Staff see live call counts per service type, average response time, and total requests in the last hour. The 78-second response time metric and 19 calls/hour tracking give ward managers real accountability data without manual logging.
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Specify a nurse call system for your facility
Our healthcare team will design a nurse call system matched to your ward layout and clinical workflows.